Legal
Privacy policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Account Information
- Name and contact information
- Company or business information
- Billing and payment information
- Profile information and preferences
Usage Information
- Information about how you use our services
- Log data and device information
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Communicate with you about our services
- Protect against fraud and abuse
- Comply with legal obligations
Product News Emails
From time to time we email people who use BillGrid, and newsletter subscribers, about changes to the product. For each of these emails we record whether it was sent, which of its links to our own site were clicked, and whether it was used to unsubscribe, so we can tell which news is useful and send less of what isn't. We do not track when an email is opened.
Every product news email has a one-click unsubscribe link. Once you unsubscribe you receive no more of them; account emails such as receipts and password resets continue. After 400 days we erase your address from these records and keep only anonymous totals. If you unsubscribe, we keep your address on a do-not-email list, so we never send you product news again.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us.
Contact Us
If you have questions about this Privacy Policy, please contact us.