Features · Payment reminders
Payment reminders, without the chasing.
BillGrid emails your clients before and after an invoice is due, on a schedule you pick, and stops the moment they pay. You stay polite and paid without writing a single follow-up.
Pick a schedule
- On the due date: one email, on the day it's due.
- Standard: 3 days before, on the due date, then 7 and 14 days late, with a heads-up to you at 3 days late.
- Firm: Standard plus reminders 3, 21 and 30 days late; your heads-up comes at 7 days.
- Your own: change any step, up to 30 days before or after the due date, to your client or to yourself.
Built not to annoy anyone
- Stops when paid. Reminders end as soon as the invoice is paid, by card or recorded by you.
- Only real invoices. Only invoices you emailed from BillGrid get reminders, and drafts never do.
- Respects you. If you remind a client yourself, BillGrid holds back any automatic reminder due in the next 3 days.
- Per-invoice control. Pause an invoice's reminders until a date, or skip the next one.
- Your words. Write the reminder once, with the invoice number, amount, balance, due date and a link where your client pays by card.
What it doesn't do
Every step of a schedule uses the same wording you write, so a final notice reads like the first nudge; send a firmer one yourself from the invoice when it matters. BillGrid also doesn't add late fees automatically. Our guide has six reminder emails to copy, from a heads-up to a final notice.
Questions
Do reminders cost extra?
No. They're on every plan, including the $8 Professional plan.
Will a client get a reminder after paying?
No. Reminders stop the moment an invoice is paid in full.
Can I see where each unpaid invoice stands?
Yes. The Outstanding tab on Invoices shows every unpaid invoice and what happens next.
Go further
Step by step in the Help Center: Payment terms and reminders. Weighing other tools? See how BillGrid compares.